PRIVACY POLICY AND TERMS OF SERVICE

PARENTIVA

PRIVACY POLICY

Last updated: April 15, 2025

1. INTRODUCTION

Welcome to Parentiva's Privacy Policy. This notice describes how we collect, use, and protect the personal data of users who visit our website, use our services, or interact with us in any way.

2. DATA CONTROLLER

The Data Controller for personal information is Paxon Consulting FZE LLC (operating under the brand "Parentiva"), with registered office at Flamingo Villas, Ajman, United Arab Emirates, registered with Ajman Media City Free Zone, contactable at:

[email protected]

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3. PERSONAL DATA WE COLLECT

We may collect the following personal data:

Browsing data: IP address, browser type, device parameters, pages visited, access date and timeData voluntarily provided: name, surname, email, phone number, professional information, preferences, messages sent through our formsData about minors: limited information about minors provided by parents for the implementation of the educational protocol, always with parental consentProfessional collaborators' data: qualifications, professional experience, availability, specific skills

We may use cookies and similar technologies to improve your experience on our website. For more information, please see our Cookie Policy.

4. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data for the following purposes:

Providing our services and responding to requests (contract performance)Managing registrations, applications, and enrollments (contract performance, legitimate interest)Sending communications about our services and protocols (consent, legitimate interest)Improving and personalizing our services (legitimate interest)Complying with legal and fiscal obligations (legal obligation)Protecting our legal rights and preventing fraudulent activities (legitimate interest)

5. PROCESSING METHODS AND RETENTION

Personal data is processed using automated and non-automated tools for the time strictly necessary to achieve the purposes for which it was collected.

We retain personal data for:

User data: up to 24 months from the last contactCollaborator data: up to 10 years from the end of the relationshipAccounting and tax data: according to legal terms (generally 10 years)

6. RECIPIENTS OF DATA

Personal data may be shared with:

Authorized internal personnelExternal service providers (hosting, CRM, email marketing, payment processing)Professionals and consultants (tax, legal, IT)Public authorities, when required by law

We do not sell or transfer personal data to third parties for marketing purposes.

7. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to the United Arab Emirates, where our company is based. This transfer takes place on the basis of adequacy decisions, Standard Contractual Clauses approved by the European Commission, or other appropriate safeguards as provided by the GDPR.

Some of our service providers may operate outside the EU. In these cases, we ensure that the transfer takes place to countries that ensure an adequate level of protection or through the adoption of appropriate safeguards.

8. YOUR RIGHTS

In accordance with the GDPR, users have the following rights:

Right to access your personal dataRight to rectify inaccurate dataRight to erasure ("right to be forgotten")Right to restriction of processingRight to data portabilityRight to object to processingRight to withdraw consent at any timeRight to lodge a complaint with a supervisory authority

To exercise these rights, please contact us at:

[email protected]

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9. CHANGES TO THE PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. The changes will be published on this page with the update date. For significant changes, we may provide a more prominent notice.

TERMS AND CONDITIONS

Last updated: April 15, 2025

1. ACCEPTANCE OF TERMS

By using the Parentiva website and our services, you agree to be bound by the following Terms and Conditions. If you do not accept these terms, please do not use our site or our services.

2. COMPANY INFORMATION

Parentiva is a brand of Paxon Consulting FZE LLC, a company registered in the United Arab Emirates with Ajman Media City Free Zone,

3. OUR SERVICES

Parentiva offers an educational protocol based on neuroscience, designed to help parents improve their children's concentration through specific techniques, practical tools, and professional support.

Our services include:

Educational protocols for familiesTraining for professionalsEducational materials and resourcesPersonalized consultations

4. WEBSITE USAGE

The user agrees to:

Provide accurate and truthful informationNot violate intellectual property rightsNot use the site for illegal or unauthorized activitiesNot attempt to interfere with the security or operation of the site

5. ACCOUNTS AND REGISTRATION

Some services may require the creation of an account. The user is responsible for the confidentiality of their credentials and all activities that occur through their account.

6. CONTENT AND INTELLECTUAL PROPERTY

All content on the site (texts, graphics, logos, images, videos, software) is the property of Paxon Consulting FZE LLC or its licensors and is protected by copyright and intellectual property laws.

The user may not:

Copy, modify, or distribute content without authorizationUse materials for unauthorized commercial purposesRemove copyright notices or other proprietary rights

7. PURCHASES AND PAYMENTS

For paid services:

Prices are indicated in Euro and inclusive of VATWe accept payments through the methods indicated on the siteInvoices are issued in accordance with applicable tax regulations

8. LIMITATION OF LIABILITY

Parentiva provides services "as is" and does not guarantee that:

The site will always be available or error-freeThe results obtained from using the services will be effective for everyoneThe information provided is always complete or up-to-date

In no event shall Parentiva be liable for indirect, incidental, or consequential damages.

9. EDUCATIONAL RESULTS

The results of applying the Parentiva protocol may vary based on multiple factors, including parental commitment, individual characteristics of children, and consistency in applying the suggested methodologies.

10. PARTNERS AND PROFESSIONALS

Professionals who collaborate with Parentiva are selected based on specific qualifications but operate as independent consultants. Parentiva is not responsible for any disputes between users and professionals.

11. TERMINATION AND SUSPENSION

We reserve the right to suspend or terminate access to services in case of violation of these Terms or behaviors that we deem harmful to other users or to Parentiva.

12. APPLICABLE LAW AND JURISDICTION

These Terms are governed by the laws of the United Arab Emirates. For disputes with users residing in the European Union, consumer protection standards provided by EU legislation also apply. The competent court will be determined according to the applicable private international law rules.

13. CHANGES TO TERMS

We reserve the right to modify these Terms at any time. The changes will be published on the site with the update date. Continued use of the site after such changes constitutes acceptance of the new Terms.

14. CONTACTS

For questions or clarifications about these Terms or our services, please contact us at:

[email protected]

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